At one time there was a long-standing belief in many sales organizations that coaching of sales representatives was a fundamental sales management responsibility. Moreover, every professional sales trainer you spoke to, every textbook you read and every sales manager who had several years of experience would verify that personal coaching was a fundamental spoke on the sales manager success wheel.

Have you ever found a personal sale trainer that can teach you how to get onto someone else's wave length? How is it that you can spend time with a person and despite knowing that you have similarities or common ground, you just don't click with them? And yet someone else you've never met before in your life, could be as easy to chat to as your long lost best friend. Of course, there are also those who could talk to you for hours, when all you want to do is get away- but they seem to fail to pick up on the signal!

The answer to these mysteries is rapport. Studies of how people communicate in congruence with each other tell us that 55% of our communication is done so via our physiology (what we are doing with our bodies) 38% is via our voice tonality and only 7% of our communication is done so through our words.

We train the mysteries of RAPPORT

Sales Training

What other Authors says about Sales